customer service

"Every time I hear you, I think new things — my brain is sore from you making me think."

— Kim Speed, Purple Moon Creative, Toronto, ON

"It's been an incredible, incredible, experience, working with you.

You got us thinking how we can make things more valuable and be more proactive for our clients. Because of you and the way we're rethinking ourselves, we got two new client opportunities and another new job from an existing client this week, and the enthusiasm and excitement we feel about what we're doing with you reflects when we're talking to our clients and others — it's very contagious."

— Karen and Peter Cronin, Cronin Creative, Nashville, TN

"After six weeks with Marcia, I feel like the paralyzing fog I was in is starting to clear and I’m much better equipped to take my business to the next level."

— Cedric Hohnstadt, Cedric Hohnstadt Illustration, Bloomington, MN
Read Cedric's blog post about his experience working with a business coach.

"Loved this (HOW business webinar) series. I was so excited after the first class, and my thinking has shifted somewhat. I feel empowered in a way that I had not been before. It came just at the right time."

— Scott Souchock, G.Scott Designworks, Seattle, WA

"Thank you so much for, well, everything! You've really helped me clarify some important things in such a short while. You are quite amazing! So glad to have you in my life, and I look forward to our next conversation."

— Tracy Carlson, Right-Brain Brands, Boston, MA

"Before I started to work with you, I was feeling overwhelmed, spinning my wheels, disappointed in myself, and not getting anywhere, no matter what I tried to do. I needed to get clear about what I was doing. What I’ve gained is clarity in those areas.

The coaching with you changed my perspective. It feels good to see some light instead of overwhelming weight, and to appreciate and give myself credit for what I've done. You've opened the door to that, and for that I'll always be grateful. I've enjoyed all of my time with you and I feel like I've benefited well beyond the investment that I made. My momentum is building and I’m excited about the present and future of my practice."

— Kathy Amon, The Law Office of Kathy J. Amon, LLC, Maumee, OH

"I'm really happy I went through this with you because I learned so much in such a short period of time. There are connections that are happening as a result of all of this information I'm getting from you — I'm really getting tuned in. I feel really good about what I've learned — you have such strong strategies — and I now have the basis to move forward."

— Lia Scardamaglia, Lia & Company Creative, Derry, NH

"This (the Power Shifts Report, above) is really one of the most valuable things I've read in the last six months! Thank you so much for sharing this insight."

— Megan Stewart, Solutions by Stewart

“I was shocked. I thought, ‘Oh it will be a fun little course,’ but I probably got more value out of that one class than I have in a lot of classes I paid thousands of dollars for, truthfully.”

— Lisa Robbin Young, The Renaissance Mom, Flint MI

“If I had to choose one thing out of these years of learning all this stuff, if I had to throw away all my connections to everybody else, I would keep Marcia Hoeck.”

— Barbara McCollough, Surrogacy Success, Boston, MA

“Thanks to you, my team is working much more profitably. I spend less time on managing and training, so I’m free to focus on growing the business.”

— Alexandria Brown, CEO, Alexandria Brown International Inc., Los Angeles, CA

“I’ve got to say, I’m more engaged with our business than I’ve ever been, my husband and I are doing better in our relationship than we ever have, and we have several new clients, including the perfect client you and I visualized, since you’ve been my coach.

I think the feeling of continuous, consistent support, and you just ‘seeing’ me and mirroring back to me has been very, very valuable for me. And you're my cheerleader! And it's working for me."

— Travis Smith, Marchi & Smith, Mill Valley, CA

“It is refreshing to find a business advisor who actually has a solid business track record behind them.”

— Dawn Ramari, Ask Dr. You

“Marcia is one of the strongest coaches I’ve ever worked with. I got the most value in such a short period of time — so whatever she’s got, you need to sign up for it.”

— Lorrie Morgan Ferrero, Red Hot Copy, Los Angeles, CA

“When I started the program, I was feeling quite overwhelmed and uncertain about how to take my business to the next level. With Marcia’s help, I was able to gain clarity and come away with a good, strong plan to follow. I now understand exactly what I need to do to hit my target for next year — and I know I can do it!”

— Debbie Pokornik, Empowering NRG, MB

“The coaching sessions jump-started my creative thinking with out-of-the-box ideas for growing my business. I am no longer tied to traditional ideas about sales. I have built a system for referrals that works with my lifestyle and goals for the future. Within two weeks from our discussion on sales, I had 4 new prospects and 2 appointments booked.”

Christine Jowdy-Milot, Milot Marketing and Design, CT