From the category archives:

communications

Stick to Communication Basics

April 23, 2010

There’s something I call the Communication Power Triangle, and you’ll find it with every single company that “works” – whether it’s Starbucks or Apple or the corner deli or the favorite coach you like to work with. Every business that gets through to you with their messages enough that you sit up and take notice, [...]

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Using Emotion Can Help Clients Get the Message

April 23, 2010

You know the old saying, “Knowledge is power”? I’ve got a better one: “Emotion is power.”
I was talking with a prospective client recently who said he felt like he was selling root canals — he’s a business consultant, and works with clients to help them with their financial and operational procedures and tracking. It’s all [...]

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Talking Turkey: 4 Ideas for Communicating to Your Staff in Uncertain Times

May 18, 2009

Boy, these are tough days for businesses. One thing I’m certain of, though: even with the roller coaster the economy is putting business owners through, I’m so glad to own my own business, and am not at the mercy of some employer somewhere. As an entrepreneur, I have the security of knowing that no matter [...]

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Is Managing Your Team Taking Up Too Much of Your Time (& Money)?

May 7, 2009

I hear it all the time: “It takes too much time to manage people! It seems I’m always checking them and fixing the things they don’t do correctly, and getting them going in the right direction, and keeping them focused. They just don’t ‘get it.’ Why can’t [...]

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